Consumeradvice

Scams

I have been getting a load of text messages and emails telling me to apply for the Government’s energy bill support payments – the £400 to help with energy costs. I thought this was happening automatically but wanted to double check in case I am wrong, as I am struggling. Can you help?

The UK Government has announced details on how households will receive £400 to help with rising energy bills this autumn. There will be a discount of £66 applied to bills in October and November, and £67 a month from December to March 2023. All households are eligible for the full £400, regardless of income. How the …

I have been getting a load of text messages and emails telling me to apply for the Government’s energy bill support payments – the £400 to help with energy costs. I thought this was happening automatically but wanted to double check in case I am wrong, as I am struggling. Can you help? Read More »

I have had several workmen coming to my door recently, telling me that they are in the area offering services including gutter cleaning, garden maintenance, and roofing. I need work completed on my home but am wary of being scammed. Can you help?

In the summer months, we may find ourselves faced with an increasing number of doorstep callers, often visiting out-of-the-blue, offering to complete work on our homes. Whilst many legitimate companies and tradesmen may visit us to offer their services, you are right to be wary of being scammed by rogue traders. Doorstep scammers go door-to-door, …

I have had several workmen coming to my door recently, telling me that they are in the area offering services including gutter cleaning, garden maintenance, and roofing. I need work completed on my home but am wary of being scammed. Can you help? Read More »

How to avoid the cost of living cons hitting hard-working Scots

  CLICK HERE to Link to Scottish Sun article (16.08.22) Scottish consumers are being approached by scammers, claiming to be from organisations offering help with various aspects of the cost-of-living crisis. With many Scots already struggling and seeking financial support, there is a greater risk of people falling-foul of scammers when we are distracted by …

How to avoid the cost of living cons hitting hard-working Scots Read More »

I have invested money into cryptocurrency and cannot get in contact with the company that I paid to handle my investment. I found them through social media channels, and the profile has been deleted. I think I have been scammed. Can you help?

Scottish citizens are being targeted by crypto asset-related investment scams on a more regular basis. This is in part due to the way that scammers latch on to current events, trending topics, and the latest fads. Some crypt assets, including Bitcoin and Ether, sometimes referred to as ‘cryptocurrencies’ are not regulated in the UK, meaning …

I have invested money into cryptocurrency and cannot get in contact with the company that I paid to handle my investment. I found them through social media channels, and the profile has been deleted. I think I have been scammed. Can you help? Read More »

I recently received a call claiming to be someone reaching out from my bank, advising that my account had been compromised, and that I should transfer money over to a ‘safe account’ with them. I transferred £1,200 and it turned out to be a scam. I feel so foolish. Can you help?

Bank transfer scams are becoming increasingly common, and can be very convincing, so do not be too hard on yourself about the fact you transferred the money. Very often this type of scammer will have additional information, including personal or banking details that they can use to come across as more genuine, and appear to …

I recently received a call claiming to be someone reaching out from my bank, advising that my account had been compromised, and that I should transfer money over to a ‘safe account’ with them. I transferred £1,200 and it turned out to be a scam. I feel so foolish. Can you help? Read More »

consumeradvice.scot warn of potential scams related to the conflict in Ukraine

Scammers often use current political and other world events to take advantage of people and their good nature, and the current Russia-Ukraine situation will be no exception. Throughout the Covid-19 pandemic, various scams were perpetrated against Scottish consumers, ranging in complexity, relating to Personal Protective Equipment (PPE), testing, and vaccinations, and evolving to mirror changes …

consumeradvice.scot warn of potential scams related to the conflict in Ukraine Read More »

Boxing Day Sales 2021 – Saving Money and Avoiding the Scams

The Boxing Day sales are the perfect time to pick up a bargain, whether it’s a treat for ourselves, or forward-thinking to gifts for next year. With the sales falling on a Sunday this year, it is predicted that shoppers will be out in force with many online and in-store events taking place. With several …

Boxing Day Sales 2021 – Saving Money and Avoiding the Scams Read More »

Counterfeit Cosmetics – Keeping this Halloween as Scare-Free as Possible

  As consumers, the access we have to makeup and tips from beauty experts on how to apply it is growing every day. You only have to go onto YouTube, Instagram or any other social media platform to see the reach that beauty influencers have, and the brand engagement that endorsed products can have. At …

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I have been receiving a lot of junk mail recently, and it is becoming overwhelming. This can be leaflets, but I have been noticing a lot of letters telling me I have won prize draws and lotteries that I have not entered. Can you help me please?

Junk mail can be a problem and very irritating when we receive it in large volumes. There are several ways we can stop junk mail from being sent to our homes, depending on the specific circumstances. You could put a sign up on your door forbidding certain types of mail, for example ‘No Junk Mail’. …

I have been receiving a lot of junk mail recently, and it is becoming overwhelming. This can be leaflets, but I have been noticing a lot of letters telling me I have won prize draws and lotteries that I have not entered. Can you help me please? Read More »

I think that I have been scammed. I provided access to my router and laptop to someone claiming to be from Virgin Media and they have taken money from my bank account. Can you help?

There has been an increase in the number of reports from Scottish consumers who have been contacted by scammers claiming to be calling from Virgin Media and other internet service providers. These scammers often request access to be granted to the devices that their targets own, including laptops, mobile phones, and tablets. Access is usually …

I think that I have been scammed. I provided access to my router and laptop to someone claiming to be from Virgin Media and they have taken money from my bank account. Can you help? Read More »