According to the latest data from Experian, UK fraud rates have jumped 33% during the since the implementation of lockdown measures in the UK as a result of COVID-19. Action Fraud, the UK’s national reporting centre for fraud and cybercrime, has reported that over 16,000 UK consumers have been affected by online shopping and auction fraud, with nearly one …
consumeradvice.scot is working in collaboration with partners at Trading Standards Scotland, Police Scotland, Scottish Fire and Rescue and Neighbourhood Watch Scotland, to raise awareness of doorstep scams and the impacts that they have on Scottish consumers. The #ShutOutScammers campaign launches today (Monday 15th June 2020) and highlights the impacts that doorstep scams have on consumers in …
consumeradvice.scot Join Partnership to #ShutOutScammers Read More »
Hotel and travel company Specialist Leisure Group has entered administration, leading to the cancellation of 64,000 bookings across the UK. The firm included Caledonian Travel, as well as coach holiday brands Shearings and National Holidays, hotel businesses such as Bay Hotels, Coast and Country Hotels and Country Living Hotels. All Wallace Arnold Travel shops are …
Caledonian Travel / Shearings Holidays Administration Read More »
David Urquhart Travel have announced that they will be winding up their coach tour and hotel operations due to the current uncertainty of when operations will return to normal after the coronavirus outbreak. The company advised that all operations will be stopped in an orderly manner over the coming months. The company had lodged an …
COVID-19 has drastically altered how consumers access and enjoy entertainment. Previously, we had access to many external sources of entertainment, including different ways of paying for them. However, lockdown restrictions has resulted in potentially irreversible changes to how consumers will spend money and interact with entertainment services. Restrictions have meant that many of the services …
consumeradvice.scot has received a large number of enquiries from Scottish consumers, concerned about a range of travel-related issues arising as a direct result of the coronavirus outbreak. This is not just about obtaining a refund. Many consumers have a considerable amount of money tied up in cancelled holidays, which has a significant impact on their …
Your Rights When Travel Plans Don’t Go to Plan: A Guide to Flight & Holiday Refunds Read More »
Airline Flybe has announced that they have entered administration. All flights have been grounded and the UK business has ceased trading with immediate effect. This will be a cause for concern for those booked to travel with the airline, both as a standalone purchase, as well as those who have booked flights as part of …
Sun Sets on Flybe: Administration of UK Operations and Your Consumer Rights Read More »
For most of us, the purchase of a new gadget is exciting. Opening the box and holding something which feels and looks shiny and new can be a great feeling. This interaction between the shiny new item, the act of opening the packaging and the anticipation of the experience is an important driver in encouraging …
Gizmos and Gadgets – Avoiding Impulse Purchases and Understanding Consumer Psychology Read More »
With the FCA announcing changes to regulations around overdraft fees and charges, consumers should (in practice) be able to more easily compare the true costs of an overdraft. However, questions still remain regarding whether these changes will benefit consumers or cost them more in the long run. In April 2020 FCA regulations will tighten, meaning …
Overboard on Overdrafts: Changes for Consumers Coming Soon Read More »
As confusion surrounded the potential administration of airline Flybe last week, many consumers understandably found themselves panicking about the security of their bookings and hard-earned money. Although the Government intervened and assisted the airline before it was too late, many will undoubtedly remain cautious when booking holidays in the near future. With that in mind, …
Safety In Numbers – Protecting Your Hard-Earned Cash Read More »
