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Category: Consumer Protection

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Consumer Protection

ISA – Getting a Good Deal? Help-To-Buy Scheme Deadline Approaching

Consumer Protection, Consumer Rights, Debt & Money / March 21, 2022

With the deadline of 30th November for applications for help-to-buy ISAs fast approaching, our team at consumeradvice.scot have demystified and simplified the process of applying for a help-to-buy ISA before it’s too late. A substantial free bonus is paid by the government, leaving many to wonder why first-time buyers wouldn’t want to apply for the scheme …

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Keeping Communication Current: Top Tips to Avoid Unnecessary Expense

Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Electrical, Technology / March 21, 2022

Tablet, Mobile Phone, Laptop, 4G TV with 3 different subscriptions and internet access. That’s a list of my own telecommunication devices, subscriptions and monthly costs that enable me to keep fully involved and interacting effectively with what is happening in the world. It’s a shopping list that seems to grow in length with every passing …

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Consumer Detriment, Harm and Vulnerability: The Often-Overlooked Casualties

Consultation, Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Legislation / March 21, 2022

Unfortunately, when Government Commissions are developed in order to address issues which affect the general population, little consideration is afforded to decisions which may ultimately impact the most vulnerable in our society by consumer detriment. Some work has been done recently in addressing the problems faced by vulnerable consumers, yet there is much more which …

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Right to Repair 2021: Electrical Appliance Top Tips, Now!

Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Electrical, Technology, White Goods / March 21, 2022

With confirmation that the European Union will be implementing ‘right to repair’ principles in the production of lighting, washing machines, dishwashers and fridges by 2021, increased responsibility will be placed on manufacturers to ensure that these appliances are made longer-lasting, with additional responsibilities concerning maintenance for up to ten years. The consumer appliance market in …

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Thomas Cook Administration: Your Rights Explained

Company Administration / Out of Business, Consumer Protection, Consumer Rights, Consumer Spending, Holidays / Travel / March 21, 2022

In the largest repatriation project in recent times, dubbed ‘Project Matterhorn’, the Civil Aviation Authority will see over 150,000 Thomas Cook customers brought home from abroad after the company announced that they are entering compulsory liquidation. Thomas Cook, founded over 178 years ago, originally operated trips for the Temperance Movement. However, the company has hit financial …

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Harm and the Farm: Illicit dealings in Puppy Farming

Consumer Protection, Consumer Rights, Online Scams, Pets / Animals, Scams / March 21, 2022

When the term ‘puppy farm’ was first put to me, my mind’s eye conjured up images of dogs bounding happily and freely through fields. I thought of a friendly farmer and his family spending time with their dogs, long walks in the countryside and fresh air. Unfortunately, the reality is often a lot less pleasant. …

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Romance Scams: Top Tips to Avoid a Broken Heart and Empty Bank Account

Consumer Protection, Online Scams, Scams / March 21, 2022

Imagine meeting the love of your life online. Imagine telling that person all about you and imagining a happy future together. Imagine trusting that person enough to share very personal information, including financial details and even giving that person large sums of money they told you they desperately need. Now imagine finding out that it …

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Fake Online Reviews: Is That Deal Truly What You Bargained For?

Consumer Protection, Consumer Spending, Online Scams, Online Shopping, Scams / March 21, 2022

In today’s world, we are constantly bombarded with information about what we should be buying. We open Facebook and are presented with adverts for items that we were looking at elsewhere the day before. We are told by a barrage of reviews that a specific face cream will make us look younger, that a pair of running …

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Airbnb: Top tips for the multi-property mogul or latest landlord

Air BnB, Consumer Protection, Consumer Rights, Holidays / Travel, Safety / March 21, 2022

Airbnb gives anyone with a bit of extra space the ability to rent their spare room, bed or sofa out for some extra cash. Many seasoned hosts understand the processes and requirements involved, but there are still important considerations to be made of the protections in place for hosts using Airbnb, and whether potential breaches …

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Tenant Deposit Schemes: Locking down security deposits on rental agreements

Consumer Protection, Consumer Spending, Housing / March 21, 2022

Many would say that the law changed for the better when compulsory involvement with landlord deposit schemes was mandated by the Tenancy Deposits Schemes (Scotland) Regulations in 2011. This built on part of the Housing (Scotland) Act 2006, which gave Scottish Ministers the power to approve a Tenancy Deposit Scheme and in July 2012, three …

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