Consumeradvice

Christmas / Seasonal

January Sales – Making Most of our Money at the Start of the new year

January can traditionally be a tough month for managing finances, but the knock-on effect of the coronavirus pandemic means that it may be even more difficult for some people to make their final pay of the year last to the end of January. In our recent Boxing Day article, we looked at increases to consumer …

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I’m planning to hit the January sales but have been known to overspend considerably in previous years. Can you offer any advice before I go shopping??

The January sales can be a good time to pick up a bargain, both online and on the high street. There are different things that we can do as consumers to make sure that we avoid living beyond our means. Create a Budget The simplest way to prevent an accidental overspend is to create a …

I’m planning to hit the January sales but have been known to overspend considerably in previous years. Can you offer any advice before I go shopping?? Read More »

Boxing Day Sales 2021 – Saving Money and Avoiding the Scams

The Boxing Day sales are the perfect time to pick up a bargain, whether it’s a treat for ourselves, or forward-thinking to gifts for next year. With the sales falling on a Sunday this year, it is predicted that shoppers will be out in force with many online and in-store events taking place. With several …

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I have been waiting on an item being delivered since September that I ordered online. This is for a Christmas gift, and the closer we are getting to the big day, the less hope I have that the item will arrive. Can you help please?

I’m sorry to hear that you are experiencing issues with your delivery. There are various things that could be causing the delays, but your statutory rights are the same, regardless of the reason supplied by the retailer. If an online retailer has advised that you should have received items within a particular timeframe, then you …

I have been waiting on an item being delivered since September that I ordered online. This is for a Christmas gift, and the closer we are getting to the big day, the less hope I have that the item will arrive. Can you help please? Read More »

Christmas Shopping 2021 – Making the Most of Our Money

Online shopping means easier access to purchase the things that we want, with delivery straight to our doors. With many offers available, and clever online and email marketing directed towards consumers, understanding the tricks of the trade that are used to convince us to make purchases are important in ensuring we avoid the pitfalls, and …

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Some of the issues I experienced with deliveries and returning goods to retailers during the pandemic have made me uneasy about ordering Christmas gifts. I don’t always understand my rights on sending items back. Can you help?

Understanding our rights is important when shopping, especially during the festive season. Returning an Unwanted Item  It is important to understand that returns and refunds policies can vary from one retailer to another. This can affect what you will need to do to have your purchase refunded if required. Individual retailers have their own policies in place, …

Some of the issues I experienced with deliveries and returning goods to retailers during the pandemic have made me uneasy about ordering Christmas gifts. I don’t always understand my rights on sending items back. Can you help? Read More »

Covid-19 Returns and Refunds: Your Rights and the Situation Explained

Every January, many of us head to the shops to return or exchange Christmas gifts which appear to be faulty or were purchased in the wrong size. Due to current coronavirus restrictions however, only essential retailers can remain open, leaving many consumers wondering how to return or exchange their purchases.   Paul Martin, UK head …

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Making the Most of What We Have: New Year Planning 2021

We all do it. Well, I know I do. We make that list in the week between Christmas and New Year of all the things that we promise ourselves that we will do over the course of the next 12 months that will fix our lives, make us more financially stable and let us save …

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Returns and Refunds at Christmas – Your Rights

2020 has brought unprecedented changes to the way we do many things – including how we shop. This Christmas season, it is especially important to be aware of your options when it comes to returning items, especially during a time when many of us are turning to online retailers for our holiday purchases.      …

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