Free, insightful and relevant. We’re always here to help.

consumeradvice.scot is the online identity of Advice Direct Scotland, a charity registered in Scotland (SC034473). We want to provide all citizens of Scotland with practical consumer advice and information which makes a difference and remains completely free to use.

How people are seeking advice and information is rapidly changing. We are committed to providing an innovative service which allows you to access the advice you need, when you want and on your own terms. So, whether you’d prefer to send us a quick message on Facebook or you fancy a chat with one of our friendly advisors, we have a range of options which you can use to get in touch.

Maybe you already know what information you require? Visit our Knowledge Centre to equip yourself with the facts you need to protect yourself as a consumer.

Accessing the advice you need shouldn’t cost you a penny. We operate a Freephone number (0808 164 6000), meaning you won’t be left out of pocket after you receive our help.

Why wait? We’re ready to help you solve your consumer problems now.